TLC HYGIENE MATTERS IS ONE OF AUSTRALIA’S LEADERS IN FACILITY CLEANING & MAINTENANCE SERVICES
Based in Burleigh Heads, TLC Hygiene Matters has been delivering cutting-edge commercial cleaning, trade, and building maintenance services since 2013.
MEET OUR TEAM
TOM ROTUMAH
MANAGING DIRECTOR
My name is Tom Rotumah and I am a proud Bundjalung man and the Managing Director of TLC Hygiene Matters. I grew up in the small village of Fingal Heads NSW, known by our people as Booningbah. A Bundjalung word meaning ‘home of the echidna’. I have deep connections and relationships with the people, the lands, the sea, the forests, the living and the non-living. These connections have been passed down to me from family and my Elders through yarning and storytelling.
As a Goodjinburra man, I have a connection and a sense of belonging to this community. I also possess a cultural responsibility to my people and all Aboriginal people. I have brought my cultural knowledge, passed down to me from my family and elders into how we work at TLC. My Indigenous heritage has also taught me the importance of living in harmony with nature, and this profound respect for the environment underpins everything we do.
I have dedicated my life to serving my community. As a long-serving member of the local Aboriginal land council, I am a passionate advocate for Aboriginal education and skills training. I am also committed to serving as a role model for Indigenous business leaders, believing that creating job opportunities and developing effective pathways into ongoing sustainable employment is essential for community success.
We recognise that educating people on the importance of good hygiene is still a significant challenge, especially in times of deadly viruses and harmful germs. My influence and leadership inspires our young Indigenous people to make a difference and combat this issue.
SHANE RICHARDS
CHIEF FINANCIAL OFFICER
With an extensive career in senior management roles, Shane brings a wealth of experience to TLC. His expertise lies in developing innovative products and sales and marketing strategies.
As a key team member, Shane supports Tom in delivering our company’s vision by ensuring that our products are 100% safe and effective. He also manages our company’s communication strategy for our team and our valued customers.
OUR VISION
“Good Hygiene is Everyone’s Right”
OUR MISSION
To provide all our clients with a hygienically clean and safe environment that is free of germs and viruses.
OUR VALUES
We are committed to achieving our mission and vision by embracing our core values. Our values include cultural awareness, planet-friendly work practices, education and knowledge, integrity with strong leadership, localised employment to strengthen communities, and continuous improvement through quality training and mentoring.
SCOTT ROTUMAH
THE ARTIST
Scott Rotumah, a proud Indigenous man from the Bundjalung Nation, draws inspiration from his love for the ocean, local surroundings, family, and four beautiful children to create stunning contemporary artwork.
With over 18 years of experience as an artist, Scott brings a fresh perspective to traditional dot painting techniques. He designed the artwork for our TLC. HYGIENE MATTERS branding and logo, featuring Pelo, the green tree frog, as a tribute to his connection with nature.
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NAT NOTMAN
NATIONAL BUSINESS MANAGER
Natalie is a highly experienced and motivated individual. Previously, Natalie owned a commercial cleaning business which partnered with the likes of prominent businesses, such as Crunch Fitness, North Shore Gyms, Milky Lane and McDonalds.
Natalie also has over 20 years of experience in senior management positions across the hospitality sector. During this period, Natalie’s roles were centred around operational and financial management.
Natalie maintains an imperative role at TLC Hygiene Matters as our National Business Manager and her expertise lies with business growth, maintaining customer relationships and quality assurance. Natalie has a keen eye for detail and a focus on customer satisfaction.
DONNA DAVIS
ACCOUNTS & ADMINISTRATION
Donna brings over 30 years of experience in the supermarket retail industry, with a career spanning Sydney and Queensland. For the past 15 years, she served as the Fresh Delicatessen Manager at Coles in Queensland.
Her expertise includes maintaining top-tier cleaning standards aligned with food regulations, ensuring safety and legal compliance, and upholding OH&S protocols. Donna is skilled in customer relations, team administration, scheduling, and inventory management.
RICK NABUCO
OPERATIONS MANAGER
Rick is a long-standing member of the TLC Hygiene Matters team and plays an integral role as our organisation’s Cleaning Supervisor.
Many years of experience in the industry have afforded Rick the skills and knowledge required to effectively manage a large scale team of workers.
Rick’s utmost priority is quality assurance and efficiency. Rick is responsible for the oversight of our cleaning staff and ensuring the services provided by TLC Hygiene Matters meet our customers expectations.
JESSE LANE
MAINTENANCE MANAGER
Jesse has worked with TLC Hygiene Matters for a number of years. As our Operations Manager, Jesse is responsible for facilitating excellent results for our customer base.
Over 10 years experience in large scale facility management roles, has allowed Jesse to hon his expertise within the industry.
Jesse is well equipped to effectively manage and oversee the services provided by our organisation and has a particular interest in providing maintenance and repair services. Any enquiries of this nature will be facilitated by Jesse.