TLC HYGIENE MATTERS IS ONE OF AUSTRALIA’S LEADERS IN FACILITY CLEANING & MAINTENANCE SERVICES
Based in Burleigh Heads, TLC Hygiene Matters has been delivering cutting-edge commercial cleaning, trade, and building maintenance services since 2013.
MEET OUR TEAM
TOM ROTUMAH
MANAGING DIRECTOR
My name is Tom Rotumah and I am a proud Bundjalung man and the Managing Director of TLC Hygiene Matters. I grew up in the small village of Fingal Heads NSW, known by our people as Booningbah. A Bundjalung word meaning ‘home of the echidna’. I have deep connections and relationships with the people, the lands, the sea, the forests, the living and the non-living. These connections have been passed down to me from family and my Elders through yarning and storytelling.
As a Goodjinburra man, I have a connection and a sense of belonging to this community. I also possess a cultural responsibility to my people and all Aboriginal people. I have brought my cultural knowledge, passed down to me from my family and elders into how we work at TLC. My Indigenous heritage has also taught me the importance of living in harmony with nature, and this profound respect for the environment underpins everything we do.
I have dedicated my life to serving my community. As a long-serving member of the local Aboriginal land council, I am a passionate advocate for Aboriginal education and skills training. I am also committed to serving as a role model for Indigenous business leaders, believing that creating job opportunities and developing effective pathways into ongoing sustainable employment is essential for community success.
We recognise that educating people on the importance of good hygiene is still a significant challenge, especially in times of deadly viruses and harmful germs. My influence and leadership inspires our young Indigenous people to make a difference and combat this issue.
OUR VISION
“Good Hygiene is Everyone’s Right”
OUR MISSION
To provide all our clients with a hygienically clean and safe environment that is free of germs and viruses.
OUR VALUES
We are committed to achieving our mission and vision by embracing our core values. Our values include cultural awareness, planet-friendly work practices, education and knowledge, integrity with strong leadership, localised employment to strengthen communities, and continuous improvement through quality training and mentoring.
SCOTT ROTUMAH
THE ARTIST
Scott Rotumah, a proud Indigenous man from the Bundjalung Nation, draws inspiration from his love for the ocean, local surroundings, family, and four beautiful children to create stunning contemporary artwork.
With over 18 years of experience as an artist, Scott brings a fresh perspective to traditional dot painting techniques. He designed the artwork for our TLC. HYGIENE MATTERS branding and logo, featuring Pelo, the green tree frog, as a tribute to his connection with nature.
.jpeg)
NATALIE ROTUMAH
CO FOUNDER & CHIEF OPERATIONS OFFICER
At TLC Natalie brings over 25 years of senior management experience across the hospitality sector, combined with hands-on operational expertise and business ownership. Natalies background includes leadership roles in fast paced, service driven environments and the successful ownership and operation of a commercial cleaning company.
Natalie contributes strong strategic oversight, operational efficiency, and people management skills, with a sharp focus on quality compliance and client satisfaction. A key part of Natalies role is overseeing the rollout of National works, ensuring consistency, efficiency and high standards. Known for building reliable teams and streamlining processes while maintaining strong client relationships nationwide.
LEEWEENA WILLIAMS
CULTURAL & COMMUNITY LEAD | BUNDJALUNG WOMAN
With over three decades of dedicated service to her people, Leweena Williams brings an unmatched wealth of knowledge to the TLC Hygiene Matters family. As the long-standing and current CEO of the Tweed Byron Local Aboriginal Land Council, Leweena has spent 33 years at the forefront of community advocacy, land rights, and cultural preservation.
In her role as our Cultural and Community Lead, Leweena ensures that TLC Hygiene Matters operates with the highest level of cultural integrity. Her deep-rooted connection to the Bundjalung Nation and her extensive experience in community governance allow us to deliver hygiene solutions that are not only professional but culturally safe and community-focused. Leweena’s leadership ensures that we are always walking the 'proper way' on Country.
DONNA DAVIS
SENIOR ACCOUNTS & ADMINISTRATION
Donna brings over 30 years of experience in the supermarket retail industry, with a career spanning Sydney and Queensland. For the past 15 years, she served as the Fresh Delicatessen Manager at Coles in Queensland.
Her expertise includes maintaining top-tier cleaning standards aligned with food regulations, ensuring safety and legal compliance, and upholding OH&S protocols. Donna is skilled in customer relations, team administration, scheduling, and inventory management.
RICK NABUCO
NATIONAL OPERATIONS MANAGER
Rick is a long-standing member of the TLC Hygiene Matters team and plays an integral role as our organisation’s Cleaning Supervisor.
Many years of experience in the industry have afforded Rick the skills and knowledge required to effectively manage a large scale team of workers.
Rick’s utmost priority is quality assurance and efficiency. Rick is responsible for the oversight of our cleaning staff and ensuring the services provided by TLC Hygiene Matters meet our customers expectations.